Luggage Rack

• Material: Lightweight PP material.
• Stability: Stands upright after use, not easy to fall over.
• Compatibility: Suitable for 20-inch lite, 20-inch, and 24-inch luggage.

At JOLLYING, we strive to provide you with a seamless and reliable shipping experience to ensure that your orders reach you in a timely manner.

Order Processing

Once you place an order on our website, please allow 1-3 business days for us to process and prepare it for shipment. During peak season or promotional periods, processing time may be slightly longer, but we will do our best to send your order to you as soon as possible.

Free Standard Shipping on All Orders to US,CA,GB,FR,DE,SG,AU,HK. 
Please refer to the International Shipping below for the shipping policies of other countries.

Shipping Methods

We offer the following shipping methods for domestic and international orders:

• Standard Free Shipping: Estimated delivery within 7-15 business days.
• Expedited Shipping: Estimated delivery within 5-10 business days.
• International Shipping: Estimated delivery times vary depending on the destination country and shipping method selected.

Please note that delivery times are estimates and may vary depending on your location, shipping method selected, and other factors beyond our control.

Shipping Rates

Shipping rates are calculated based on the weight of your order, destination, and selected shipping method. You can view the shipping cost for your order during the checkout process before making a payment.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can also track your order directly on our website by visiting the "Order Status" page and entering your order number and email address.

International Shipping

For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the total cost of your order or shipping fees paid to us.

Note: Due to the tax reform policy If you have any questions about customs tariffs Please contact the customs of your country or us.

Delivery Issues

If you encounter any issues with your delivery, such as delays, lost packages, or damaged items, please contact our customer support team at service@jollying.com with your order number and details of the issue. We will work with our shipping partners to resolve the issue and ensure that you receive your order as quickly as possible.

Contact Us

If you have any questions or concerns about shipping and delivery, please don't hesitate to contact us at service@jollying.com Our customer support team is here to assist you and ensure that your shopping experience with JOLLYING is hassle-free.

Q: Is there a shipping charge?
A: We offer free shipping on orders over $100.

Q: When will I receive my order?
A: All orders will be shipped within 24 hours and are expected to arrive within 10 to 15 days. Please understand if there is a delay due to force majeure such as natural disasters, traffic control, government actions, etc.

Q: What is JOLLYING's return policy?
A: We want our customers to feel safe and secure when they receive our products. That's why we offer a 10-day return period for all purchases made on jollying.com.
Returns are accepted after authentication. Please contact our customer service team if you wish to return an item.
If the returned item is unused, undamaged, and in the same condition as when it was sent, we will refund the full purchase price. Please note that if it is not a product quality issue, the return shipping fee will be borne by you.
If you receive your JOLLYING item and find any damage, please contact our customer service immediately.

For further inquiries, feel free to contact us at service@jollying.com or visit our FAQ page for answers.